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Core Requirements
Communication:
Excellent verbal and written communication skills, with the ability to express ideas clearly and listen effectively.
Prioritization:
Ability to prioritize tasks and duties to ensure efficient and effective completion of work.
Customer Service:
Exceptional customer service skills, including empathy, sympathy, and understanding.
Dependability:
Dependable, honest, and flexible with excellent attention to detail.
Positive Attitude:
Possess a pleasant personality, positive attitude, and the ability to work with a diverse staff.
Autonomy:
Ability to work independently and follow instructions when necessary.
Organization:
Strong organizational skills, including time management, multitasking, and adaptability.
Problem-Solving:
Ability to identify problems, gather and analyze information, develop alternative solutions, and resolve issues effectively.
Ethical Conduct:
Treats people respectfully, upholds organizational values, and works with integrity.
Analytical Skills:
Possess analytical skills to solve problems effectively.
Adaptability:
Comfortable working in a fast-paced environment and remaining calm in stressful situations.
Job Responsibilities
The core function of the IT Procurement Specialist revolves around overseeing the end-to-end procurement process. This includes conducting market research to identify potential suppliers, evaluating vendor proposals, and negotiating contracts to secure favorable terms. The specialist will be responsible for managing vendor relationships, monitoring supplier performance, and implementing strategies to mitigate risks. Additionally, the Procurement Specialist will collaborate closely with internal departments to understand their procurement needs, aligning these with organizational objectives. Rigorous cost analysis, supplier selection, and contract management will be fundamental aspects of the role. The role will also be instrumental in implementing sustainable and ethical procurement practices, ensuring that the organization adheres to industry best practices. Overall, the Procurement Specialist will be pivotal in shaping and optimizing the procurement function to contribute positively to the organization's bottom line and operational efficiency.
As a Procurement Specialist, the incumbent will play a critical role in the strategic sourcing and acquisition of goods and services essential for the organization's operations. This position requires a professional with a comprehensive understanding of procurement principles, supply chain management, and vendor relationship development. The Procurement Specialist will be responsible for formulating and executing procurement strategies to optimize cost efficiency, quality, and supplier performance. In collaboration with cross-functional teams, the specialist will identify, evaluate, and negotiate with suppliers, ensuring compliance with organizational policies and industry regulations. Furthermore, the role entails fostering strong partnerships with key stakeholders and suppliers, driving innovation in procurement processes, and contributing to the overall success of the organization's supply chain.
- Vendor Evaluation: Conduct thorough assessments of potential suppliers to ensure alignment with the organization's technical requirements. Evaluate vendors based on their effectiveness, compliance, and overall business ROI. Collaborate with stakeholders to understand specific needs and expectations from vendors.
- Vendor Interviewing: Conduct face-to-face interviews with potential vendors to gain a comprehensive understanding of their products, services, and evaluation processes. Assess vendors' capabilities to meet organizational standards and efficiently fulfill the demands of the organization. Obtain insights into the vendor's approach towards collaboration and problem-solving.
- Vendor Relationship: Maintain long-term relationships with brands and vendors. Negotiate competitive pricing on vendor proposals to gain client trust and win opportunities.
- Negotiation: Analyze price proposals from vendors and assess their financial reports to ensure the organization obtains the best possible pricing. Engage in negotiations with vendors to secure favorable terms, pricing, and conditions for IT procurement. Collaborate with finance and legal teams to ensure contract terms align with the organization's interests.
- Collaboration with Stakeholders: Work closely with stakeholders to understand their IT product and service requirements. Provide insights into existing solutions and collaborate on defining the specifications for IT procurement. Foster strong relationships with internal departments to facilitate effective communication and alignment of procurement goals.
- Monitoring and Controlling Contracts: Oversee the implementation of signed contracts to ensure vendors fulfill their obligations. Monitor vendor performance against agreed-upon standards and take corrective actions as needed. Make necessary adjustments to contracts when changes in requirements or circumstances occur.
- Building & Maintaining Subcontractor Alliances: Build & maintain subcontractors’ alliances for network.
- Record Maintenance and Review: Maintain detailed records of all procured IT products and services, including information on price, performance, and other relevant details. Regularly review and update procurement records to ensure accuracy and compliance with organizational standards. Provide reports and insights on procurement activities to relevant stakeholders.
- Continuous Improvement: Stay updated on industry trends, technological advancements, and best practices in IT procurement. Identify opportunities for process improvement and cost optimization in the procurement lifecycle. Implement strategies to enhance the efficiency and effectiveness of IT procurement processes.
- Risk Management: Identify and assess potential risks associated with IT procurement activities. Develop and implement risk mitigation strategies to safeguard the organization's interests. Work collaboratively with legal and compliance teams to ensure adherence to regulatory requirements.
- Cost Management: Monitor and manage the overall costs associated with IT procurement, ensuring alignment with budgetary constraints. Seek cost-saving opportunities without compromising on quality or performance.
Provide financial insights and reports to aid in strategic decision-making.
- Relationship Management: Cultivate and maintain positive relationships with key vendors and stakeholders.
Address issues and conflicts promptly, seeking resolutions that align with the organization's objectives. Foster a collaborative and mutually beneficial environment with vendors to enhance long-term partnerships.
Qualifications & Requirements
- Education: A minimum of a bachelor’s degree in business, Supply Chain Management, Information Technology, or a related field. Professional certifications in procurement or supply chain management (e.g., CSCP, CPIM, CPM) are highly desirable.
- Experience: At least 3 to 5 years of progressive experience in procurement, with a focus on IT procurement. Having experience and knowledge in IT software and tools like Trello, Slack, DLP tools, contract management tools, SaaS management tools, CRM, and many more will add value to the educational qualification for an IT procurement manager.
- Procurement Expertise: In-depth knowledge of procurement processes, strategies, and best practices. Experience in sourcing, negotiating, and contracting for IT goods and services.
- Technical Knowledge: Understanding of IT products, services, and solutions.
Familiarity with current technologies, trends, and advancements in the IT industry.
- Vendor Management: Proven experience in managing relationships with IT vendors and suppliers. Ability to evaluate and select vendors based on performance, cost, and quality.
- Contract Management: Strong contract negotiation and drafting skills.
Ability to create and manage contracts that align with organizational goals and legal requirements.
- Risk Management: Skill in assessing and mitigating risks associated with IT procurement. Ability to develop contingency plans and alternative sourcing strategies.
- Market Analysis: Conduct market research to stay informed about IT product and service pricing, trends, and innovations. Analyze market conditions to make informed procurement decisions.
- Financial Acumen: Understanding of financial principles and budget management.
Ability to analyze cost structures and optimize procurement processes for cost efficiency.
- Communication Skills: Effective communication skills to collaborate with internal stakeholders and vendors. Ability to convey complex technical information in a clear and understandable manner.
- Project Management: Experience in project management, particularly in the context of IT procurement projects. Ability to coordinate and manage procurement activities within project timelines.
- Legal Compliance: Familiarity with relevant laws and regulations governing IT procurement. Ensure procurement activities comply with legal and regulatory requirements.
- Negotiation Skills: Strong negotiation skills to achieve favorable terms and conditions with vendors. Ability to find win-win solutions that benefit both the organization and vendors.
- Problem-Solving: Capacity to identify and solve problems quickly and effectively.
Adaptability to changing circumstances and unexpected challenges.
- Attention to Detail: Keen attention to detail to ensure accuracy in contracts, orders, and other procurement documents. Minimize errors and reduce the risk of contract disputes.
- Ethical Conduct: Conduct procurement activities with integrity and ethical standards.
Uphold a high level of professionalism and transparency.
- Continuous Learning: Willingness to stay updated on industry trends, procurement methodologies, and advancements in IT.
- Effective Communication: Clear and concise communication skills, both written and verbal, to convey financial information and strategies to stakeholders.
- High level of organizational, time management and customer relations skills.
- Detail oriented, accurate and able to act as team player.
- Working knowledge of hospitality industry and its technology.
- Prior experience of managing similar roles in a Managed Services Environment.
The Company Offers
- Market competitive salary and performance-based bonuses.
- Medical Insurance.
- Generous PTO and holiday schedule.
- Professional development opportunities.
- Company-sponsored team outings and social events.
- Employee wellness programs.
Location